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CEO, ALPIN LOACKER GmbH
CEO's, HiLo GmbH
Sportnahrung
CEO, Nuffinz
CEO, ALPIN LOACKER GmbH
CEO's, HiLo GmbH
Sportnahrung
CEO, Nuffinz
CEO, ALPIN LOACKER GmbH
CEO's, HiLo GmbH
Sportnahrung
CEO, Nuffinz
CEO, ALPIN LOACKER GmbH
CEO's, HiLo GmbH
Sportnahrung
CEO, Nuffinz
Your Shopify store is growing. Your logistics can’t keep up. You need a fulfillment partner who understands Shopify natively and scales with you.
Our platform is designed for the automation and performance that e-commerce managers need. No manual CSV exports. No fragmented processes. No logistics chaos when expanding to Switzerland.
From ordering to tracking – everything runs automatically via a seamless Shopify integration.
As a specialized Shopify Fulfillment Partner, we understand the specific requirements of D2C brands on Shopify. While other fulfillment providers can “also” connect to Shopify, Shopify is our focus.
Factor
Standard fulfillment provider
MH Direct Shopify Fulfillment
Depth of integration
⚠️ Superficial app
✅ Deep API integration
Sync speed
⚠️ Hourly/daily
✅ Real time (<1 min.)
Shopify experience
⚠️ Mixed (various platforms)
✅ 90% Shopify customers
Customized solutions
⚠️ Restricted
✅ 100% made to measure
Switzerland-Automation
Manual, external or not at all
✅ Fully automated (DDP/DAP) and integrated in-house
Bundle support
⚠️ Restricted or "Quick Fix"
✅ Native Shopify Bundle Sync
Shopify Plus Features
⚠️ Not or partially supported
✅ Flow, Launchpad, Scripts
Multi-location
❌ Complicated
✅ Shopify inventory sync
Our location advantage for Shopify stores: From our fulfillment warehouse on Lake Constance (Austria, right on the Swiss border), you can reach all major European markets in 1-3 days. Ideal for the international expansion that many Shopify brands are aiming for.
Problem 1: In-house logistics is becoming a growth killer. You have optimized your Shopify store, your ads are running, sales are increasing, but you spend 4-6 hours a day packing, labeling and troubleshooting shipping. Your time for marketing, product development and strategic growth is shrinking. From ~150 orders/month, your own logistics become a brake on scaling.
Problem 2: Manual processes cause errors. Without professional Shopify fulfillment integration, you export CSV lists daily, print labels individually and update tracking numbers manually. The error rate is 3-5%. Incorrect products, forgotten inserts, missing tracking updates – every mistake costs you customer trust.
Problem 3: Swiss expansion fails due to customs complexity. The Swiss market is extremely attractive for Shopify brands (high purchasing power, less competition than DE), but customs clearance is complex. DAP often leads to acceptance refusals. DDP requires fiscal representatives, VAT registration and perfect documentation. Most Shopify fulfillment partners are unable to map Switzerland automatically.
Problem 4: Delivery times are not competitive. Your competitors deliver in 1-2 days. You need 4-7 days because you pack after hours or your fulfillment partner doesn’t offer a same-day shipping option. In the performance-driven D2C world, you lose sales to faster brands.
Problem 5: No flexibility for brand differentiation. You want custom packaging, personalized inserts or product bundles for campaigns, but your current Shopify fulfillment provider only offers “standard picking”. Your brand experience remains generic. No differentiation in the highly competitive D2C market.
We don’t offer a superficial plug-in solution, but a deep, technology-driven Shopify integration. This means maximum performance and compatibility for you:
Real-time synchronization (bidirectional)
Full process automation. From order receipt to shipping confirmation, your Shopify fulfillment is fully automated:
Bundle & picking synchronization. We map your Shopify bundles and product sets correctly in the warehouse. If you sell a “starter set” of 3 products in Shopify, we automatically pick all 3 items and pack them as a set. Your Shopify product structure = our warehouse logic.
Error reduction through automation “fully digital” warehouse. No manual exports, no CSV lists, no copy-paste errors. No printed lists or manual reading. You save 2-4 hours a day and reduce the error rate from 3-5% to <0.5%.
Shopify Plus features (for Enterprise customers)
Our strongest USP for Shopify merchants: Many can connect to Shopify. Few can ship to Switzerland. We combine both – fully automated.
How the Shopify Switzerland integration works:
Automatic DDP/DAP detection. Our system automatically recognizes Swiss orders based on the delivery address and triggers the correct customs clearance process. You don’t have to set anything manually.
VAT calculation directly in the Shopify checkout. Our integration allows you to show Swiss customers the final total including Swiss VAT at checkout.
(full price transparency). VAT is calculated automatically based on product categories (8.1 % or 2.6 % reduced).
Automatic document creation. For every Swiss order, our system automatically creates the documents we need for customs.
For your Swiss customers, it feels like a domestic purchase. No surprise costs at the front door. No delays at customs. No refusals of acceptance. Delivery in 1-2 days from our warehouse near the border. Premium buying experience.
It is a fully automated process for you. You don’t have to do anything. The entire Swiss complexity (broker, VAT, customs, re-import for returns) runs in the background. You only see successful Swiss orders in Shopify.
We know that Shopify brands are “brands”, not just Amazon product sellers. Our Shopify Fulfillment adapts to your brand identity:
Customized packaging & branded unboxing
Commissioning & set building for campaigns. Are you launching a “summer bundle” in Shopify? We create the set in the warehouse and pick it as a pre-assembled unit. Perfect for flash sales, influencer cooperations or seasonal promotions.
Fast returns processing. Shopify customers expect fast refunds. We check returns within 48 hours, post them back to the warehouse and you can trigger the refund directly in Shopify. Full transparency on return reasons for your optimization.
Flexible fulfillment for A/B tests. Are you testing different packaging or inserts? No problem. We can run different fulfillment processes per product variant or even per order day.
All these special processes are cleanly synchronized with your Shopify system. Your Shopify dashboard remains your single source of truth. Full control. Zero manual rework.
From the first inquiry to the first automatically dispatched parcel – transparent and fast.
Average setup time: 2-4 weeks
We analyze your current Shopify setup: Which apps do you use? How is your product catalog structured? Do you have bundles or subscriptions? Which markets do you currently serve? Together we define the optimal integration strategy.
Our tech team connects your Shopify system with our WMS via API. We map your product structure, configure shipping rules and set up Swiss automation (if desired). We carry out extensive tests with test orders – EU shipping, Switzerland DDP, bundles, returns.
You send your goods to our fulfillment warehouse. We record each item, map SKUs to your Shopify products and synchronize the stocks. From this moment on, you can see your stock from our warehouse in Shopify.
Your first real orders run through our system. We monitor the first 50-100 orders particularly closely to ensure that all processes run perfectly. You receive an onboarding dashboard with all the important KPIs.
We optimize continuously. We adapt resources as volumes increase. You scale, we scale with you. No bottlenecks.
As your Shopify fulfillment partner, we offer more than just “Order → Shipping”:
Shopify-Native Services
Storage & inventory management
Picking & packing
Shipping & carrier management
Value-added services for Shopify brands
We know the specific requirements of different D2C categories on Shopify:
Fashion & Apparel (largest Shopify category)
Beauty & Skincare
Health & Supplements
& Gadgets
Subscription Boxes
Factor
In-house logistics / Basic App
Shopify Fulfillment with MH Direct
Daily time expenditure
4-6 hours (from 100 orders/day)
0 hours (fully automatic)
Depth of integration
⚠️ Superficial (manual reworking)
✅ Deep API integration (no manual work)
Order-to-ship time
⚠️ 24-72 hours
✅ <12 hours (same-day for orders placed by 2 p.m.)
Error rate
⚠️erhöhtes Risk (manual)
✅ Very low (automated + scanning)
Switzerland capability
❌ Not automated (DAP = bad CX)
✅ Fully automatic DDP integration
Scalability
❌ Linear with your time
✅ Unlimited (we scale with)
Customized packaging
⚠️ Time consuming
✅ Standard service (we manage)
Returns speed
⚠️ 5-10 days
✅ 48 hours (fast refund)
Shopify Inventory Sync
⚠️ Manual or delayed
✅ Real time
Multi-Market Support
❌ Complicated
EU + CH from one warehouse
Black Friday/Cyber Monday
⚠️ Overload, delays
✅ Full capacity (previously scaled)
Fixed costs with 0 orders
High (warehouse rent, own time)
Minimal (only when used)
Our recommendation: From approx. 500 Shopify orders per month, professional fulfillment makes sense. You gain 20-30 hours per week for strategic growth, marketing and product development.
As a technology-driven Shopify fulfillment partner, we rely on state-of-the-art infrastructure:
Shopify-Native Integration
Warehouse Management System (WMS)
Carrier integrations
Shopify Apps Compatibility. We are compatible with all major Shopify apps:
Dashboard & Analytics
Security & Compliance
As one of the few Shopify fulfillment partners with dedicated Shopify Plus support, we offer:
Launchpad Support
Multi-Location Inventory
Dedicated Account Management
Our prices are specially tailored to Shopify businesses:
Setup fee (one-off). Coverage of API integration, product mapping, initial goods storage and testing. Often reduces storage costs for simple Shopify setups. m³ or shelf space-based. You only pay for space used. No minimum space requirements.
Picking costs (pick & pack). Per order, graded according to complexity:
Shipping costs. We pass on our key account conditions
Shopify-specific services
What we do NOT charge:
❌ No monthly platform fees
❌ No hidden “technology fees”
❌ No surcharges for Shopify integration
Shopify advantage: Our deep integration saves you an average of 15-20% of the costs associated with manual errors, delays and inefficient processes with other providers.
90% Shopify customers – that’s no coincidence. We deliberately specialized in Shopify because the platform fits perfectly with our approach: modern D2C brands that value brand building, customer experience and scaling.
Performance KPIs for Shopify fulfillment
Technology expertise
Concentrate on marketing and growth. We make sure that your logistics support your performance instead of slowing it down.
Talk to our Shopify fulfillment team. We’ll show you how the integration works, how we automate Switzerland and how you can gain back 20-30 hours per week through professional fulfillment.
The technical API integration takes 2-5 days. The complete onboarding process (including goods storage, testing, go-live) takes 2-4 weeks. Does the integration also work with Shopify Plus?
Yes, absolutely. We support all Shopify plans.
Yes, this is actually one of our core USPs. You send us your branded boxes, tissue paper, stickers, thank you cards or samples. We store them and use them for your orders. In Shopify, you can even define which inserts are to be used for each product variant.
Our system automatically recognizes Swiss delivery addresses and triggers the DDP process. All customs documents are created automatically. It’s a seamless process for your Shopify customer. No additional costs at the front door. You can already display the final total including Swiss VAT in the Shopify checkout (full price transparency).
We import your entire inventory. You send us your goods, we record them, map the SKUs to your Shopify products and synchronize the stocks. From this moment on, you will see real-time inventory from our warehouse in Shopify. Your previous location is deactivated, ours is activated.
Yes, we are compatible with all common Shopify subscription apps. Recurring orders are processed automatically, punctually at the defined time. Perfect for subscription boxes, supplements or replenishment models.
Returns are checked within 48 hours, posted back to Shopify and are available for sale again. You see the returns status in Shopify in real time and can trigger the refund directly. We also provide you with reporting on reasons for returns for your optimization.
Yes, this is possible. You can manage multiple Shopify stores (e.g. different brands or marketplaces) via one MH Direct account. The store can be split or separated, depending on your strategy.
We plan peak events proactively with you. You tell us your expected volumes and we scale staff and resources accordingly. Our infrastructure is designed for 5-10x normal volumes. Many of our Shopify customers make 30-50% of their annual sales in Q4 – we are prepared for this.
No, we work without a long-term commitment. The standard notice period is 3 months. However, with good cooperation, customers stay with us for an average of 3+ years because the integration works and a change would be too costly.
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